Contact Us
We enjoy the opportunity to serve you and strive to exceed your expectations! We want to hear your comments, suggestions and opinions on how we are doing.
For answers to general questions and to provide comments/suggestions, please click on the following link: memberservices@universal1cu.org. eCommerce is available Monday-Friday 8:30 am to 6:00 pm and Saturday 8:30 am to 12:30 pm at 937-431-3100 or toll free 800-543-5000.
To obtain balance information, transfer funds, apply payments to your credit union loan or credit card, or request a check be mailed to you, please dial (937) 225-9401 or (800) 228-3193 to be connected with Universal 1 Call 24. Universal 1 Call 24 provides you with access to your account 24 hours a day, 7 days a week!
To report a lost/stolen VISA credit card, please call (800) 991-4961
To report a lost/stolen VISA debit card, please call (800) 991-4965
International callers please call (727) 570-4881
To report a lost/stolen ATM card, please call (800) 523-4175
For questions or service information relating to the areas listed below, please click the following links:
For other information, please click the following links:
Office Locations
Main Office
One River Park Drive
P.O. Box 467
Dayton, Ohio 45409
Phone: 937/225-6800
Toll Free: 1/800-762-9555
Fax: 937/225-9266
Monday - Friday
8:30 a.m. - 5:00 p.m.
Saturday
8:30 - 11:30 a.m. |
Beavercreek
2450 Esquire Drive
P.O. Box 341090
Beavercreek, Ohio 45431
Phone: 937/431-3100
Toll Free: 1/800-543-5000
Fax: 937/431-3178
Monday - Friday
9:30 a.m. - 6:00 p.m.
9:00 a.m. - 6:30 p.m. Drive-thru
Saturday
9:30 a.m. - 12:30 p.m.
9:00 a.m. - 1:00 p.m. Drive-thru
Jamie Knight, Manager
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Centerville
6147 Far Hills Avenue
Dayton, Ohio 45459
Phone: 937/610-0320
Fax: 937/610-0510
Monday - Friday
10:00 a.m. - 6:00 p.m.
Saturday
10:00 a.m. - 1:00 p.m.
Jennifer Gaertner, Manager |
Chillicothe
Zane Plaza
1080 North Bridge Street
Chillicothe, Ohio 45601
Phone: 740/775-4321
Fax: 740/773-4567
Monday - Friday
8:30 a.m. - 5:00 p.m.
Saturday
8:30 a.m. - 11:30 a.m.
Vickie Eberhard, Manager |
Dayton Mall
2700 Miamisburg-Centerville Road
Dayton, Ohio 45459
Phone: 937/435-7268
Fax: 937/435-7962
Monday - Friday
10:00 a.m. - 6:00 p.m.
Saturday
10:00 a.m. - 1:00 p.m.
Brian Hood, Manager |
Huber Heights
2933 Harshman Road
Dayton, Ohio 45424
Phone: 937/235-0303
Fax: 937/235-5384
Monday - Friday
10:00 a.m. - 6:00 p.m.
Saturday
10:00 a.m. - 1:00 p.m.
Carrie Poynter, Manager
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Kettering
3343 E. Stroop Road
Kettering, Ohio 45440
Phone: 937/567-8980
Fax: 937/567-8982
Monday - Friday
10:00 a.m. - 6:00 p.m.
Saturday
10:00 a.m. - 1:00 p.m.
Lesa Garwood, Manager |
Miami Valley Hospital
1 Wyoming Street
Dayton, Ohio 45409
Phone: 937/208-2745
Fax: 937/224-1628
Monday, Tuesday, Thursday, Friday
7:30 a.m. - 4:00 p.m.
Wednesday
7:30 a.m. - 10:30 a.m. |
Newark
Newark Commerce Center
195 Union Street, Suite B
Newark, Ohio 43055
Phone: 740/345-1166
Fax: 740/345-3388
Monday - Friday
8:30 a.m. - 5:00 p.m.
Saturday
8:30 a.m. - 11:30 a.m.
Vaughn Ellis, Manager |
Sidney
2310 Industrial Drive
P.O. Box 907
Sidney, Ohio 45365
Phone: 937/498-2320
Fax: 937/498-4780
Monday - Friday
8:30 a.m. - 5:00 p.m.
Saturday
8:30 a.m. - 11:30 a.m.
Sharon Lobo, Manager
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Sugarcreek
Sugarcreek Plaza
6022 Wilmington Pike
Dayton, Ohio 45459
Phone: 937/848-6050
Fax: 937/848-8360
Monday - Friday
10:00 a.m. - 6:00 p.m.
Saturday
10:00 a.m. - 1:00 p.m.
Sam Pacheco-Ortiz, Manager | Vandalia
718 S. Dixie Dr.
Vandalia, Ohio 45377
Phone: 937/898-3815
Fax: 937/898-0260
Monday - Friday
10:00 a.m. - 6:00 p.m.
Saturday
10:00 a.m. - 1:00 p.m.
Drive-thru hours the same
24/7 ATM and night depository
Tammy Clay, Manager
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Shared Branch and ATM Locations
 To find the nearest shared branch location, click here.
 To find the nearest CO-OP Network ATM, click here.
 To find the nearest non-surcharging Alliance One ATM, click here.
 To find the nearest STAR Systems ATM, click here.
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